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Telecom advisors + ERB = true!

It has now become even easier for Swedish consumers to get help with telecom issues. On January 1, 2022, the Swedish Telecom Advisors merged with the Ethical Council for Payment Services (ERB).

- It will be both fun and challenging to merge our operations and hopefully the result will be that we develop and become even more efficient when we now work in the same organization." says Joakim Rolander, Head of Office at ERB. 

Established in 1992, the ERB was already working on developing ethical rules for the content of the marketing of payment telecommunications services and on cases related to these areas

Telekområdgivarna started in 2006 as a consumer law firm for advice in telecom disputes. Initially, the business only covered telephony and broadband, but in 2009 TV services were added and in 2017 fiber connection management. The mandate now also includes payment telecom services.

- Our goal is, and always has been, to make consumers better consumers and operators better operators. This is to achieve the vision of the telecom industry becoming Sweden's best consumer market. Payment services are obviously an important part of this work," says Susanna Fromhold, acting CEO of Telekområdgivarna.

Since January 1, all information about the business and contact information is available at telekområdgivarna.se/betalteletjanster.